SUPPORT
Find answers to common questions
Our MOQ varies by product. For standard e-bikes, it's typically 50 units. For custom orders, please contact us for specific requirements.
Yes, we offer both OEM and ODM services. We can customize products according to your brand and specifications.
Standard orders take 30-45 days. Custom orders may take 45-60 days depending on complexity.
We accept T/T, L/C, and Western Union. For large orders, we can negotiate flexible payment terms.
Yes, we provide 12-month warranty on all products. We also supply spare parts and technical support.
Yes, we export worldwide. We can ship to any country via sea, air, or express delivery.
Our products have CE, ISO9001, and other international certifications. We can provide certificates upon request.
Yes, we provide samples before bulk orders. Sample fees are refundable upon bulk order confirmation.